Why NWNComm?

Find Out What Sets Us Apart

Global Enterprise-Grade Solutions

Industry-Leading, Cisco Powered™ Technology

Award-Winning Solution Provider

THE NWN DIFFERENCE

NWN is the leading provider of enterprise cloud communications and collaboration solutions that allow organizations access to collaboration services anywhere, anytime and from any device.

NWN is recognized as an industry-leader and award-winning provider of Unified Communications as a Service (UCaaS) and cloud collaboration solutions. We transform how businesses communicate and collaborate, empowering today’s workforce.

NWNComm is a feature-rich, cloud-based Internet Protocol (IP) telephony solution that provides easy-to-use, Enterprise-ready Voice and Unified Communications features as a service. It employs the Cisco Hosted Collaboration Solution (HCS) platform as the core of this service providing the following capabilities:

Enterprise Telephony
A cloud-hosted PBX based on Cisco Unified Communications Manager for full-featured, enterprise-grade IP telephony for any size organization.
Unified Communications
Enjoy voice and video calling, mobility, instant messaging, and presence on any desktop or mobile device with Cisco Jabber®.
Conferencing
Add Cisco Spark™ or Cisco WebEx® to your NWNComm solution. Engage your co-workers, customers, and partners. Experience better meetings with high-definition video and screen sharing.
Customer Care
Run your contact center completely in the cloud and create differentiated omnichannel customer experiences by adding NWNComm Care.
Endpoints for Every Occasion
Select from a wide range of Cisco IP phones to suit any requirement, and choose award-winning desktop and room systems that can transform your workplace.
We leverage our decades of experience on the design and implementation side across both the collaboration and data center spaces to offer the best cloud solutions for our customers.
Skip Tappen
President & CEO NWNComm

KEY BENEFITS

The Key Benefits of NWNComm Solutions are:

Better employee experiences and improved productivity: Enable people to work their way with simple and effective communication and collaboration from anywhere, using any device.

Better internal and external customer service: Enable your employees to be more responsive in their day-to-day activities; deliver omnichannel customer care from your contact centers.

Increased IT agility: Accelerate the ramp-up of new services as your business grows. Keep up to date with the latest new features and capabilities, without the need for large upgrade projects.

Optimized capital and operational resources: Reduce capital expenditures on infrastructure and focus IT operational support on your strategic business priorities, not managing IT systems.

Consolidated services: Enterprise-grade telephony, unified messaging, audio, video, and web conferencing, PSTN services, WAN infrastructure, billing, support, and much more delivered by NWN.

OUR PROMISE

NWN’S RELIABLE CLOUD COLLABORATION SERVICES CAN ENHANCE EMPLOYEE EXPERIENCES, IMPROVE PRODUCTIVITY, INCREASE IT AGILITY, OPTIMIZE CAPITAL AND OPERATIONAL RESOURCES AND CONSOLIDATE SERVICES DELIVERING SOLUTIONS THAT PROVIDE:

Single Platform Technology

Self-Service Portal

Flexible Subscription Plans

Scalable and Secure Architecture

24x7x365 Support

Award-Winning Managed Services

WHAT SETS NWNCOMM APART

FROM OTHER CLOUD PROVIDERS?

Unified

Communications

Experts:

NWNComm has installed, configured, and provided IT solutions since the 1980’s. We have over 20 years of Managed Services experience and 6+ years offering cloud-ready collaboration services for the enterprise.

Experience:

NWNComm serves hundreds of organizations across the county; and have the enterprise-level IT solution experience. We understand the management and compliance aspects of your business and are with you from beginning to end.

Strong Cisco

Partnership:

NWNComm is 100% powered by Cisco technologies. We have been a Cisco Gold Certified Partner since 2003 with 100+ Cisco Certified engineers on staff. NWN is on Cisco’s Partner Executive Exchange and Advisory Boards for Services, Technical, Operations, and Marketing. NWN was awarded the 2015 Global Cloud and Managed Services Partner of the Year by Cisco.

Customer

Focused

Solutions:

NWN has the experience and wherewithal to offer customers a UC Solution that is fully hosted, a hybrid or on-prem. We have experience working with customers like you to provide an upfront assessment to optimize your communications network and help you decide what is best for you.

Customer

Satisfaction:

NWNComm has been awarded the Customer Satisfaction of Excellence Award by Cisco 14 consecutive years!

Cisco Cloud

Certified:

NWNComm is among an elite group of 5% of all Cisco partners that has earned an array of certifications and specializations including: Cisco Cloud Partner with Specializations in Master Collaboration, Master Security, Master Cloud Builder, Cloud & Managed Services Program as well as Advanced Collaboration Architecture and Advanced Security Architecture.

Are you ready to migrate to the cloud?

WHERE YOU ARE

National company with local offices
117

Certified Employees

13

Offices Nationwide

300

Delivery Engineers

National Managed Services and Inside Sales

Local Sales and Engineering Support

Cloud Collaboration Tools & Resources

eBooks
Data Sheets
Videos
Case Studies