NWN is recognized as an industry-leader and award-winning provider of Unified Communications as a Service (UCaaS) and cloud collaboration solutions. We transform how businesses communicate and collaborate, empowering today’s workforce.
NWNComm is a feature-rich, cloud-based Internet Protocol (IP) telephony solution that provides easy-to-use, Enterprise-ready Voice and Unified Communications features as a service. It employs the Cisco Hosted Collaboration Solution (HCS) platform as the core of this service providing the following capabilities:
We leverage our decades of experience on the design and implementation side across both the collaboration and data center spaces to offer the best cloud solutions for our customers.
Better employee experiences and improved productivity: Enable people to work their way with simple and effective communication and collaboration from anywhere, using any device.
Better internal and external customer service: Enable your employees to be more responsive in their day-to-day activities; deliver omnichannel customer care from your contact centers.
Increased IT agility: Accelerate the ramp-up of new services as your business grows. Keep up to date with the latest new features and capabilities, without the need for large upgrade projects.
Optimized capital and operational resources: Reduce capital expenditures on infrastructure and focus IT operational support on your strategic business priorities, not managing IT systems.
Consolidated services: Enterprise-grade telephony, unified messaging, audio, video, and web conferencing, PSTN services, WAN infrastructure, billing, support, and much more delivered by NWN.
Single Platform Technology
Flexible Subscription Plans
Scalable and Secure Architecture
Award-Winning Managed Services
NWNComm has installed, configured, and provided IT solutions since the 1980’s. We have over 20 years of Managed Services experience and 6+ years offering cloud-ready collaboration services for the enterprise.
NWNComm serves hundreds of organizations across the county; and have the enterprise-level IT solution experience. We understand the management and compliance aspects of your business and are with you from beginning to end.
NWNComm is 100% powered by Cisco technologies. We have been a Cisco Gold Certified Partner since 2003 with 100+ Cisco Certified engineers on staff. NWN is on Cisco’s Partner Executive Exchange and Advisory Boards for Services, Technical, Operations, and Marketing. NWN was awarded the 2015 Global Cloud and Managed Services Partner of the Year by Cisco.
NWN has the experience and wherewithal to offer customers a UC Solution that is fully hosted, a hybrid or on-prem. We have experience working with customers like you to provide an upfront assessment to optimize your communications network and help you decide what is best for you.
NWNComm has been awarded the Customer Satisfaction of Excellence Award by Cisco 14 consecutive years!
NWNComm is among an elite group of 5% of all Cisco partners that has earned an array of certifications and specializations including: Cisco Cloud Partner with Specializations in Master Collaboration, Master Security, Master Cloud Builder, Cloud & Managed Services Program as well as Advanced Collaboration Architecture and Advanced Security Architecture.