Hosted Voice

Full-service hosted phone service solutions made simple from hybrid to cloud deployments

THE BESTVOICE SOLUTION IN THE INDUSTRY

Hosted Voice

NWN has offered hosted voice solutions for years. Our customers range from small and mid-sized businesses to large enterprises, from school systems to state and local governments, from banks to manufacturing firms. NWN has developed an integrated voice solution that is easy to buy, easy to implement and easy to scale.

Telecom

NWN provides competitive domestic and international communications options as a reseller for industry leading vendors. These services include: MPLS, SIP Trunking, and Internet access.

UCAAS UNIFIED COMMUNICATIONS AS A SERVICE

NWN Communications is Cisco powered unified communications as a service platform, which includes hosted voice, hosted video, web conferencing, telecom, and contact-center-as-a-service. NWN integrates these essential capabilities, along with a wide array of third party applications, into one easy-to-use and easy-to-manage solution. Based on Cisco-validated designs and technology, NWN Communications offers unmatched performance and SLAs to create effective communications for your business.

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YOUR VOICE – YOUR WAY

Enterprise-Level
Cloud Communication Services

NWNCOMM DELIVERS BUSINESS PHONE SERVICE
WITH FLEXIBILITY. HOSTED, VIRTUAL OR CLOUD PBX.

The choice is all yours.

Hosted PBX, or Hosted VoIP is by far the latest technology in business phone systems today. Using your internet connection and the power of the cloud technology, we provide your organization robust, feature-rich voice solutions that result in service reliability, cost reductions and call service control.

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YOUR VOICE – YOUR WAY

Enterprise-Level
Cloud Communication Services

NWNCOMM DELIVERS BUSINESS PHONE SERVICE
WITH FLEXIBILITY. HOSTED, VIRTUAL OR CLOUD PBX.

The choice is all yours.

NWNComm offers affordable, flexible hosted PBX phone service plans and we will manage all conversions all your current phone services to one hosted PBX platform using VoIP technology, which now will have the flexibility and scalability to grow with your organization. We include a feature-rich, cost-effective single voice service plan that is flexible and affordable. One simple voice service plan that is 100% manageable.

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YOUR VOICE – YOUR WAY

Enterprise-Level
Cloud Communication Services

NWNCOMM DELIVERS BUSINESS PHONE SERVICE
WITH FLEXIBILITY. HOSTED, VIRTUAL OR CLOUD PBX.

The choice is all yours.

With the NWNComm’s hosted cloud PBX option, SmartComm is included. SmartComm a cloud-based control, cost analysis and reporting product designed with a customized dashboard to track, control and report on your entire VoIP network.

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YOUR VOICE – YOUR WAY

Enterprise-Level
Cloud Communication Services

NWNCOMM DELIVERS BUSINESS PHONE SERVICE
WITH FLEXIBILITY. HOSTED, VIRTUAL OR CLOUD PBX.

The choice is all yours.

Simply put, NWNComm’s Hosted Cloud Communications unites all of your organizations voice services to a simplified virtual PBX in the cloud. We help guide and support you from beginning to end during the migration of your current services to the cloud and we remain to support your communication needs.

CLOUD PHONE SERVICE BENEFITS

Hosted Voice Cloud. The Hybrid PBX of choice.

Imagine all of your voice services in one place, making cost and growth needs easier and providing full redundancy to the enterprise-levels. The cloud ensures reliability compared to traditional on-premise based PBX systems. Hosted voice from NWNComm is a fully managed cloud-based solution that works for you!

Flexibility and scalable architecture that grows with you.

Add more extensions or fax lines at any time.

Save big!

An average move to hosted cloud PBX services can save most businesses about 40% off their current phone charges.

Self-Service Portal

You can control your voice service plan and have ability to request moves, add and changes MAC’s 24x7x365.

Award-winning, Managed Care Services
(NCare)

24x7x365 Support

NCARE SUPPORT
RESPONSE MODEL

NWNComm’s NCare
Response Center
consists of:

Assigned Solution Engineers:

Delivers day to day customer support and manages customer environment.

Hosted Communications Technical Architects:

Manage your services uptime, performance and capacities.

Client Service Managers:

Manage your services and support your organization as you grow.

Command Center:

Voice and data services monitoring and incident response.

Help Desk:

Accessible 24x7x365 end-user support
and service.

NCARE IS THERE TO:

Perform schedule maintenance on devices
& systems

Manages any outages with Telcos.

Manages business interruptions or multiple
customer outages

Report service triages or help tickets

Support all datacenter hardware

Support any 3rd party applications

Manages all circuit and network support

Performs UC/UCCE upgrades

Manage your inventory of assets (i.e. circuits, hardware, support contracts)

Capacity Planning

ARE YOU READY?  WE CAN HELP GUIDE YOUR DECISION

Learn More About Hosted Voice Solutions

Ahead of the Learning Curve

Chapel Hill-Carrboro School District Upgrades Communication Infrastructure

Case Study

NWN Upgrades Network While “SIPping” Own Champagne