Team Collaboration

Watch the way we work

THE WAY WE WORK HAS CHANGED

Do you work the same way you did 10 years ago? 5? Harvard Business Review surveyed business leaders worldwide about how collaboration is changing within their organizations to find that:

72%

0%

Say “effective team communication” has become more important over the past two years.

TEAMWORK, RE-IMAGINED

Agility is a key requirement for your modern enterprise to capture and maintain a strategic advantage. Foundationally, being agile means using borderless collaborative technologies that promote the most effective means of cross-functional teaming. NWNComm Team Collaboration, powered by Cisco Spark and WebEx, delivers on the complete continuum of collaborative experiences for voice, video, meetings, messaging, and mobility, which are hosted entirely in the cloud and are encrypted end to end. The end user experience is magically simple and designed to enhance the natural motions of team collaboration, while eliminating confusion and minimizing time lost by leaving voicemails, sending emails, and conducting unnecessary meetings.

 

Simple and flexible, the NWNComm Team Collaboration service allows your business to focus on innovation and maintaining a strategic advantage. Eliminate wasting time and resources on managing fragmented and overlapping technology silos.

 

NWNComm Team Collaboration offers completely re-imagined experiences to meet, message, and call.

<strong>MEET</strong>

MEET

JUMP ON AD HOC MEETINGS OR QUICKLY SCHEDULE ONE FROM ANY DEVICE. USE THE GREEN BUTTON TO JOIN FROM ANYWHERE AND SEE EVERYONE FACE TO FACE.

<strong>MESSAGE</strong>

MESSAGE

THE VIRTUAL MANIFESTATION OF PHYSICAL MEETING ROOMS WHERE TEAMS HAVE ONE LINEAR CONVERSATION—BEFORE, DURING, AND AFTER MEETINGS.

<strong>CALL</strong>

CALL

USERS HAVE ONE IDENTITY FOR VOICE, VIDEO, AND CONTENT DESKTOP SHARING.

BENEFITS OF TEAM COLLABORATION

Accelerate Business

Promotes growth: The NWNComm Team Collaboration Services provide a platform for innovation and growth. They help connect and engage employees, customers, and partners while helping control cost without compromise.

Speeds decision making: Start a one-to-one video call or a group meeting from wherever you are to accelerate decision making. Share what’s on your screen for fast alignment. You can join the meeting from any device.

Simplifies how people work together: The Team Collaboration Spaces hold your teams’ ideas, conversations, and files for future reference. Everyone is always looped in. You’ll be notified of any new activity in your secure virtual spaces and see when people have viewed what you’ve shared. You can preview files immediately without having to download them.

Collaborate Without Risk

Secures your information: You can work confidently knowing that anything shared is encrypted and can only be read by the intended recipients. When the content is sensitive, room moderators can lock their spaces and decide who can be added.

Free Up IT Resources

Provides cloud simplicity: The as-a-service cloud approach reduces complexity for IT while enabling new collaboration apps for users who want to be more productive. With this service, you pay for what you need. You can scale apps and users up or down as needed and there is little to no infrastructure to buy or maintain—everything is hosted in the Cisco Collaboration and/or NWNComm Cloud and managed by the NWN team.

ONE EXPERIENCE

YOU’RE NEVER MORE THAN ONE CLICK FROM MAKING AND RECEIVING VOICE AND VIDEO CALLS, JOINING MEETINGS, SCHEDULING MEETINGS, AND MORE. THE THREE MAIN COMPONENTS—MEET, MESSAGE, AND CALL—ALL COME TOGETHER IN ONE SIMPLE INTERFACE TO FORM A SINGLE EXPERIENCE.

Connect teams and meet customers easily with the added benefits of before-, during-, and after-meeting messaging and content sharing using the proposed solution’s app. It’s easy to schedule or join a meeting from the office, at home, on the road, or room-based video systems. The Cisco Spark service offers two levels of meeting capabilities. Basic meetings allow you to have instant meetings with audio, video, and screen-sharing capabilities with any Cisco Spark user. Advanced meetings provide all the capabilities of Cisco WebEx® meetings, and allow anyone to join a meeting on any device, even third-party devices and systems. You can even video-enable your conference rooms with Cisco Spark Room Systems. Enjoy lifelike experiences to improve engagement and rapidly build relationships and trust.

The Cisco Spark’s message capability lets you enjoy one-to-one and group messaging in virtual rooms that can keep your content and context for team interactions. You can also prepare, share, and iterate on content in the Cisco Spark space with everyone involved. The NWNComm Team Collaboration service’s unified communications capabilities make it simple to work together as a team and get things done.

The NWNComm Team Collaboration solution is also a cloud-based phone system that enables voice and video communications through mobile and desktop soft clients, Cisco IP phones, and room-based video systems. This solution integrates with Cisco Spark messages and meetings to deliver new and better ways to get work done quickly. Simply connect public-switched-telephone-network (PSTN) services to the app for one-touch directory dialing and voicemail. Using Cisco Spark Hybrid Services, NWNComm Voice integrates with Cisco Spark message and meeting giving you complete set of next-generation collaboration capabilities from the cloud.

THE NWNCOMM TEAM COLLABORATION SERVICES, POWERED BY CISCO SPARK, WORK ON VIRTUALLY ANY DEVICE AND ARE UPDATED REGULARLY TO MEET YOUR LATEST SYSTEM COMPATIBILITY NEEDS.

BETTER TOGETHER!
CISCO SPARK HYBRID SERVICES

NWN offers Cisco Spark Hybrid Services which allow you to integrate your NWNComm Voice services or on-premises assets with Cisco Spark in the Cisco Collaboration Cloud. This helps protect your investments and provide even greater collaboration capabilities for a more delightful end-user and IT experience. NWNComm offers three core services:

HYBRID CALL SERVICE

Call service enables you to use the Cisco call control you have or desire (such as Cisco Unified Communications Manager [UCM], Cisco Business Edition 6000 or 7000, or NWNComm Voice, all available through NWN. It also enables you to integrate it so tightly with the proposed Cisco Spark’s meeting and message capabilities that your end users will never know they are not using a single service.

HYBRID CALENDAR SERVICE

This service integrates your on-premises Microsoft Exchange, Office 365 or Google G-Suite with Cisco Spark’s meeting and message capabilities. This makes it simpler to schedule meetings and create Cisco Spark spaces.

HYBRID DIRECTORY SERVICE

This service integrates with the proposed Cisco Spark meet, message, and call to provide easy click-to meet, message, or call. It automatically synchronizes the proposed Cisco Spark with the on-premises Microsoft Active Directory to provide accurate and consistent click-to-call capabilities for users and ease the administration burden for IT.

ACCELERATE TEAMWORK
WITH CISCO SPARK

Give people a simple, secure space to create,
share, and get things done–together.

INTEGRATE
THE PROPOSED
CISCO SPARK
WITH YOUR
BUSINESS-CRITICAL APPS

The power behind the Cisco Spark app is opened up to anyone seeking to extend the proposed Cisco Spark service experience to their own business app using open APIs. With Cisco Spark for Developers, NWN can easily integrate connections from external apps such as Zendesk, Trello, and GitHub.

BUSINESS-CLASS
MANAGEMENT

Cisco Cloud Collaboration Management is the management portal for NWNComm Team Collaboration. It’s so simple to use that no IT experience is needed. The management portal enables you to provision and manage users, entitlements, devices, and services for the entire proposed solution (meet, message, and call).

 

The included Cisco Spark external health portal provides status and performance monitoring. When you subscribe, you can be notified of service maintenance and incidents by email, SMS, or feed. Operations are simplified through integrated service management.

CISCO SPARK

Watch how it works

A Day in the Life of Cisco Spark

 Getting Started with Cisco Spark

EVERYTHING IN ONE PLACE

Messaging and content sharing

Use teams and spaces to communicate and share files. Spend less time chasing email and instant messaging, more time getting things done.

Meetings and calling

See, hear, and share content with everyone. Join a meeting from any desktop, mobile device, or video system. Handle calls where you want–through the app, an IP phone, or conference-room video.

Whiteboarding

Collaborate on sketches in the app. Or take Cisco Spark’s capabilities to the next level with Cisco Spark Board’s all-in-one wireless presentation, digital whiteboarding, and video conferencing.

Integration and bots

Help users rely on fewer systems and apps by bringing them together in Cisco Spark. Use integrations to streamline work flows and bots to automate actions.

GET STARTED
WITH THE APP

Download the free Cisco Spark app for all your devices.